Making use of assistance services

If you need assistance, the staff of our emergency center will help you immediately.

24-hour emergency number for assistance services:
+44 (0) 20 8762 8008

The assistance services for International SOS members include:

• assistance before commencement of the trip: medical recommendations, security tips and travel assistance;
• travel assistance: 24/7 multilingual service and emergency hotline;
• automatic travel information before commencement of the trip; travel guide for medical recommendations and security aspects;
• e-learning program to raise awareness of risks while traveling;
• Assistance App;
• direct payment of hospital bills and medical service providers.

If you require insurance services, please contact our 24-hour emergency number as early as possible to coordinate any further steps.