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You can revoke your contractual declaration in writing (e.g. letter, fax, email) without giving reasons within two weeks after conclusion of the contract. Timely sending of the revocation statement is sufficient for complying with the revocation period. Please send your revocation to:

Allianz Worldwide Care SA.
Dialog Versicherung AG
International SOS GmbH
Eisenerzstr. 34
53819 Neunkirchen-Seelscheid, Germany

Tel: +49 2247 9194 -0
Fax: +49 (0) 2247 9194 -40
Email: info(at)

In case of an effective revocation, you are no longer bound to the contract. If insurance cover was provided prior to the end of the revocation period, the insurer is entitled to the part of the premium attributable to the time until the revocation is received. Any premiums paid in addition to that shall be reimbursed by the insurer.

Do you require advice?
If you have any questions, please feel free to contact us:

Phone: +49 2247 9194-978

Mon-Fri: 8 am to 6 pm

You can use the following text sample for your revocation:

I hereby revoke the contract I concluded.
Insurance policy number:
Concluded on:
Name of the policyholder:
Address of the policyholder:
Signature of the policyholder (only when submitted in paper form):