Try to stay calm even in difficult situations. Look for the right contact for help. Call us, explain what happened, listen and don’t hang up until your contact on the phone asks you to.
Call the insurer’s 24-hour emergency number in case of urgent medical emergencies and to make use of assistance services.
24-hour emergency number worldwide:
+44 (0) 20 8762 8008
for urgent medical emergencies and assistance services
You will find other emergency numbers of the regional offices on the website of International SOS.
You will find the right contact partner for general questions in our section Contact.
Phone: +49 (0) 2247 9194 -978
Mon-Fri: 8 am to 8 pm
Sat: 9 am to 12 pm
Mon-Fri: 8 am to 6 pm